Blueprint Customer Success Story

Dealer Success Stories: Preferred Automotive Dealerships

Service BDC Spotlight

“August was a stellar month for us, with an almost 24% increase in Customer Pay Repair Orders and our 2nd best month YTD in Appointments Shown. The focus that our BDC, Service, and Parts teams have on our customers and on constant and never-ending improvement has been a critical piece of our success. 

This focus has allowed us to not only retain existing customers but build relationships with new customers. We appreciate Blueprint’s partnership and look forward to more success in providing a world-class customer experience!” 

Marc OppenheimerCFO, Preferred Automotive Dealerships

Results

24%

Increase in Customer Pay Repair Order Count
August 2020 Vs August 2021

19%

Increase in Total Repair Order Count
August 2020 Vs August 2021

17%

Increase in Customer Pay Repair Order Dollars
August 2020 Vs August 2021

9%

Increase in Total Service Revenue
August 2020 Vs August 2021

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