Performance Ford Lincoln Bountiful

Service BDC Spotlight

“Back in February of 2020 we realized what we knew and what we didn’t know about running a centralized Service BDC, so we went looking for companies to help us and Blueprint was at the top of the list. 

Their team has been dedicated to our success every step of the way, from training and coaching our fantastic BDC team, to dramatically increasing our Repair Order Counts and Service Revenue. 

January 2021 was one of the best months in store history, with 105% increase Customer Pay Repair Order dollars (YOY) and an 89% increase in Total Repair Order dollars (YOY).”

Ken KocherFixed Operations Director, Performance Ford Lincoln Bountiful

Results

88%

Total Repair Order Dollars
YOY Increase

105%

Customer Pay Repair Order Dollars
YOY Increase

67%

Warranty Repair Order Dollars
YOY Increase

See What Blueprint Can Do for You