Service BDC Success Story

Dealer Success Stories: Marietta Toyota

Service BDC Spotlight

“We are pleased with the training provided by Blueprint. Our team has responded positively to Blueprint’s coaching process. Blueprint has increased our team’s confidence, self-esteem, and job satisfaction – which has resulted in better engagement with our customers. 

Blueprint’s program allows us to focus on coaching on the most effective process for our team; not on having to figure out the entire process of what works and what doesn’t. We would highly recommend Blueprint to any dealership, who wants to improve the effectiveness of their Fixed Ops team.

Eli Reeves WhiteMarketing Manager, Marietta Toyota

Results

42%

Increase in Customer Pay Repair Order Dollars
September 2020 Vs. September 2021

18%

Increase in Total Repair Order Count
September 2020 Vs. September 2021

12%

Increase in Customer Pay Repair Order Count
September 2020 Vs. September 2021

See What Blueprint Can Do for You