• THE BLUEPRINT BDC
    Optimized performance fuels 25-40% growth
  • THE DEALER BDC EXPERTS
    150 years of experience, 1,000+ customers

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  • BLUEPRINTS PROVEN METHODS DELIVER SUCCESS
    ‘Every store is up 30% to 50% since we’ve engaged Blueprint’

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  • FREE EVALUATION
    How large is your dealership’s $ opportunity?

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Blueprint’s 3 core solutions let you capture those dollars while delivering
higher CSI, retention and profits.
The Blueprint for High Performing
Service and Sales BDCs

BDC Evaluation™

RecruitingMastery™

BDC Accelerator™

CallRater™

KnowledgeDrive™
Our industry background combined with the latest technology and the most advanced training techniques will help turn your Service or Sales BDC into a model of success.
Blueprint Service Solutions typically generate
36%

Increase in
appointments

17%

Increase in
CP RO count

87%

Decrease in
abandoned calls

Blueprint Sales Solutions typically generate
41%

Increase in
appointments

68%

Increase in sales
call conversions

29%

Improvements in units
sold from the BDC

How does your BDC measure up?
Learn how Blueprint helped Keyes Audi grow Customer Pay Revenue by 120%
See what Blueprint can do for you
“I could never have created a BDC like Blueprint has created for us. Those of us in the car business like to think that we can do it all and that we know everything, but we don’t know what we don’t know and trust me, after seeing what Blueprint has done for us, there’s A LOT we don’t know about creating a BDC.”
– Bob Prentiss, Service Director
Antonino Auto Group
We’ve served more than 1,000 dealer clients including
Insights
 

Are waiters hurting your process and profits

Are waiters hurting your process and profits
Remember this question: “Did the Associate or ASM inquire / offer alternative transportation when scheduling the service appointment?”

Coaching a winning team

Coaching a winning team
We listened to more than 200,000 inbound Service calls and graded more than 26,000 with a detailed scorecard.

The 7 habits of a highly successful service BDC

The 7 habits of a highly successful service BDC
Whether you have an established Service Business Development Center (BDC) that’s been operational for years…